Claims Services

At NTI, we understand the importance of providing efficient, effective claims service to help get you and your vehicle back on the road fast, keeping your down time to a minimum.

How to make a claim

Making a claim with NTI is easy.  Simply phone us on 0800 684 669 and one of our experienced Claims Consultants will assist you - in most cases we won't even require you to complete a form.

NTI's Unique Claims Solution

We have developed a unique claims solution, based on our expertise in heavy motor claims management, assessing and parts, which includes:

  • NTI Accident Assist, a 24/7 national service to help all NTI Commercial Motor and NTI Fleet Motor policyholders involved in accidents, right from the accident scene
  • NTI TruckLife, a lifetime written guarantee on all NTI authorised repairs, which is valid even after the vehicle is sold.

NTI’s unique claims solution is backed by our specialist claims team.

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NTI is managed by NTI New Zealand Limited as agent for IAG New Zealand Limited as insurer.
IAG New Zealand has a credit rating of “AA-” as issued by Standard & Poor’s on 3rd November 2011. Plus(+) or minus(-) signs following ratings from “AA” to “CCC” show relative standing within the major rating categories.
AA Standard and Poor's Rating
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