Help When it's Most Needed
NTI minimises the stress, worry and trauma associated with every accident. The moment we take a call about an incident we take control of the claim, regardless of the time of day or night. The driver receives immediate assistance and their claim is lodged automatically - without the need to complete a claim form.
- provide over-the-phone trauma assistance to the driver until help arrives
- relay urgent messages to loved ones, suppliers and others
- arrange to transport the driver back to base*
- authorise an NTI Heavy Motor Recovery Operator to recover the vehicle using the latest skills and equpiment to prevent further damage
- ensure the load recovery cost is fair
- oversee clean-up of the accident scene*
- arrange post-trauma counselling for the driver if required.
*Policy limits apply.
To advise us of a claim call
NTI Accident Assist on 0800 684 669.